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GBP category strategy: the 2026 playbook to win Map Pack clicks (not just rankings)
GBP category strategy is the fastest way to increase Map Pack clicks in 2026 because it improves eligibility, relevance, and on-profile conversion actions like calls and bookings.

Katina Ndlovu
4 days ago


Why AI advertising cannot replace trust or authority
AI ads can amplify a business that already clears trust thresholds, but they cannot create credibility from nothing. In AI-mediated discovery, authority is the access layer.

Katina Ndlovu
Jan 22


Why online reviews alone are no longer enough to win home service jobs
Reviews get you shortlisted. They rarely get you chosen. Once most providers sit between 4.5 and 4.9 stars, homeowners decide based on who feels clearer, faster, safer, and easier to book.

Katina Ndlovu
Jan 22


How AI systems decide which businesses are safe to reference
AI tools recommend businesses only when they can verify them with low risk. This page explains the safety logic behind inclusion, the credibility layers that matter, the red flags that trigger filtering, and what to build if you want your business to be referenceable.

Katina Ndlovu
Jan 22
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