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How do businesses accidentally block their own growth?
Businesses accidentally block their own growth by introducing friction and complexity through over-customisation, unclear positioning, informal processes, and founder dependency. These constraints build gradually until progress stalls.

Katina Ndlovu
Jan 22


What information should a business have clearly defined before scaling?
Before scaling, a business should define its offer, ideal customer, value, processes, decision authority, and success metrics. This helps growth increase output without increasing confusion, quality drift, or operational strain.

Katina Ndlovu
Jan 22
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