What makes a business scalable versus just busy?

Katina Ndlovu
Jan 22
1 min read

Diagram comparing a business that is scalable versus a business that is just busy — What makes a business scalable versus just busy: leverage, repeatability, and decision delegation

A business scalable model grows by increasing leverage, not just workload. This explains how to tell whether growth is actually making the business stronger, or simply keeping everyone busy while complexity, stress, and dependency quietly increase.

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